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Average service price

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$ 4945
Interstate move average
1% less than market avg.
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39 reviews

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Patsy Frost
Aug 10, 2025
Long-distance move from Vermont to Montana

If I could give NO stars I would

Run. Don not walk. Run away from this company. We hired them to move us from VT to MT for $16,000 plus for white glove service. Our belongings arrived 2 weeks late and 75% of our belongings were not packed, destroyed, broken, scratched. The contracted delivery driver was so appalled at the condition of our belongings upon opening the trailer, he wouldn’t take them off the truck till he notified his supervisor. We filed claim with proper paperwork and photos. We received NO response. I made multiple calls. Mailed a hard copy certified. No calls returned. No emails answered. No letter sent to us. Mayflower moved us from FL to VT prior and it was exquisite care. Our belongings were packed, wrapped, protected and delivered as noted in contract. Had mayflower delivered to MT from VT, we would have gone with them. Emerald is horrific. How they stay in business is beyond me. Thankful to have an attorney under our belt now to see if we can recoup any losses. Unconscionable unethical company. I regret not researching them on BBB first.

Move size: 3 Bedroom Home Service cost: $16000

Jim Carlton
Sep 11, 2023
Long-distance move from Massachusetts to Tennessee

Move Mass to Nashville

I contracted Emerald in June to move my home to Nashville. They subcontracted the work to another moving company and that contractor kept sliding the arrival date from Friday to Sunday. They eventually arrived at 8 pm on Sunday. (I had to be out by Monday morning!) Although I packed the majority of items the still didn’t finish till 1:30 am using a massive amount of tape and packing materials and blankets. I still had to do final cleaning and then drive to Nashville.

They shipped my possessions to New York City for transfer to a long distance hauler a week later. I was not available and my son coordinated the unload at a predetermined storage facility. When I began unpacking I found probably one third to half my things missing. I have no way of identifying what’s really missing because the transfer paperwork was written illegibly. The only thing I have to go on is when I start looking for something and it’s not there, everything from the hardware and support boards for the spare bed to my carpet cleaner to a picture I just bought for $1,300 to kitchen appliances. In addition some of the furniture experienced water damage. My son said there was a gaping hole in the roof of the truck.

I probably have lost ~$4,000 to $5,000 in personal possessions.

The worst is I had to pay for hauling the stuff they didn’t really haul!!!

I tried filing a claim earlier but they just ignored me or would not return calls. They also doubled the estimated cost. It went from $3,420 to $7,200. This became an expensive lesson for me. Worst of all I still not sure what I’ve lost forever.

It has been awhile but I felt a need to tell everyone. Everyday I look for something and it’s not there. I’ll never get this things back. I just want to send a warning everyone, these guys are the worst!!

USE THEM AT YOUR PERIL!!!

Move size: 2 Bedroom Home Service cost: $7200

Lee Young
Jun 16, 2023
Long-distance move from Henry, VA to Bronx, NY

They were cooperative!

After having a horrific and dangerous experience with another moving company, I was apprehensive about my upcoming relocation. My partner and I were relocating, so I conducted more research to identify a reliable company. After reading positive evaluations and communicating effectively with this Company, we decided to hire them. Throughout the process, they were cooperative, communicative, and trustworthy. I would definitely recommend this company and hire them again!

Move size: 3 Bedroom Home Service cost: $4562

William Ed
Oct 30, 2023
Long-distance move from Chicago, IL to Fort Myers, FL

Now operating as American Movers LLC, and is still a scam

They changed their name to "American Mover's LLC" out of the same address and company information.

This company provided a very reasonable quote of $3200. On the pickup day, the mover decided they had underquoted me, so added $1700 to the price (due in cash immediately). I was stuck, and had no other choice since I was notified the day of the move and had to pay. Then, they were a week late for delivery, and demanded an extra $1000 delivery fee that had never been disclosed in the original paperwork.

My $3200 move quote ended up being almost $6000 in the end. This company is not trustworthy, and will stick you with fees and hidden charges at every turn. Stay away from American Mover's LLC and/or Emerald VanLines.

Move size: Partial Move Service cost: $6000

Chrissy Allen
Oct 17, 2023
Local move within Hyattsville, MD

This company is a scam - Buyer Beware!

This company is a fraud. They are very responsive and badgering upfront when it comes to requesting your money and having you to sign a contract. However, once they get your money and if there are any changes at any point to your move, they are very unresponsive and refuse to adjust or refund any upfront money or deposits. I spent over $1000 for an out-of-state move that I booked months ago, however, plans changed, and I therefore had to cancel my move. I reached out to customer service for refund options, however they stated that they would not be able to refund my $1200 deposit, but, I could use this refund for a later move within the year.

When I reached out to this company months later about utilizing this refund for a different move within the state less than 50 miles, they responded that they could not provide a refund or any changes to my original price-but instead, I would have to pay an additional 500 fee to reinstate the move along with the total price for a 400 mile move versus a 50 mile move. Meaning I would have to pay an additional fee on top of what I had already paid for a much smaller move. Ultimately, they took my $1200 deposit, refused to refund, and provided NO services . Do NOT use this company if there will be any changes to your move. They will not provide any refunds and there is zero flexibility. They are a scam. I am out of $1200 and do not have anything to show for it. Buyer beware!

Move size: 3 Bedroom Home Service cost: $1200

Miguel Vilanova
Oct 05, 2023
Long-distance move from Elizabeth, NJ to Orlando, FL

False Promises!

The sales rep told us we would receive our items by a certain date and ended up delivering our items 2 weeks late! Then they hide behind their long fine print that most people don’t read. No since of ownership for what the sales representatives sell you on. Lost around $1,500 to them and about $2,000 in the 2 weeks we didn’t have our belongings in order to have a bed to sleep on and food to eat. DO NOT BOOK BOOK WITH THEM!!

Move size: 1 Bedroom Home Service cost: $4000

Julia Devine
Feb 05, 2023
Long-distance move from Titusville, FL to Akron, OH

Unbelievable!

I felt confident choosing this company with the sales rep. I list all the items that would be moving and HE SAID what size I would need. I put my deposit down and the day came they REFUSED TO TAKE my items unless I gave them an extra $3,000 and they refused to give me the deposit back!!! ?

They do not do what they say they are going to, contacting them has been a nightmare and I now have out a bunch of money ?

NEVER EVER USE THEM.

Sincerely a poor collage student that did not have the money to spare

Move size: 3 Bedroom Home Service cost: $4500

Thumbnail photo by Julia Devine of Emerald Van Lines
Will Stanton
Nov 22, 2023
Long-distance move from Lake Charles, LA to Houston, TX

FRAUDS!

They gave me a binding estimate, took my deposit, and when their mover came they said that they would require double the money! I told them to leave and give me my money back, and they are refusing. Horrible people, don't fall for their lies!

Move size: 2 Bedroom Home Service cost: $2000

Jacques Bernard
Nov 25, 2023
Long-distance move from Flagstaff, AZ to Park City, UT

Move from Flagstaff

They are a scam…give us a binding estimate for $2000 that became $4800 when they showed up to pick up.

Picked up on 9/25…we don’t have our furniture yet. They won’t help or answer our calls. They probably stole our furniture and sold it.

Move size: 1 Bedroom Home Service cost: $4800

Joann Oxenham
Oct 08, 2022
Long-distance move from Bullhead City, AZ to Morristown, TN

This is a scam company. Don’t Use.

This company will take your deposit and forward you info to another company that may or may not show up on move day. I got a no show for the date of my move, no call from emerald nor would they answer my calls, and a call two days later from another company they referred to. Emerald still won’t take my calls or return my $2200 deposit. The quotes they emailed disappeared after a couple days so it was all fake. They responded to my Google review and said I cursed at them. I didn’t. But if they responded to their customers like they do their reviews, they’d be gold. Don’t use this company. The great reviews are fake and paid for.

Move size: 3 Bedroom Home Service cost: $6600

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Last updated on 2024-04-09.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Emerald Van Lines has not registered their account and is not actively maintaining their profile.

Their address is 1690 South Congress Ave, Suite 202, Delray Beach, FL, 33445, but movers usually cover a much larger area.

Licenses & Certificates for Emerald Van Lines

Companies that transport household goods within Florida like Emerald Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Emerald Van Lines license numbers for the government record information:

ICC MC number: 1251574
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3641599
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

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What is Emerald Van Lines cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Emerald Van Lines, we estimate that their average long-distance moving costs will be around $4945, based on 32 long distance moving reviews.

This could mean that long-distance moving services costs of Emerald Van Lines for moving between states is cheaper with about 1% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Emerald Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Emerald Van Lines - a professional company located in 1690 South Congress Ave, Suite 202, Delray Beach, FL, 33445. Discover Delray Beach, Florida moving companies.

*MoveAdvisor may not be affiliated with Emerald Van Lines and the estimates may be provided from other professional movers in our network.

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